SLALOM practical approach is about providing guidance

SLAs can be too complex, unless you start from a solid baseline

If you think that Cloud SLAs are too complex, you are right. However, SLALOM shares the results of its work in the form of a reference model, a number of structured documents with, legal terms and technical specifications that provide organizations guidance and facilitate the process of doing business in the cloud in a safe way.

SLALOM SLA Legal & Technical Baseline